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Our Customers' Reviews

I can always count on Chuck and his staff to give great customer service. This location has been a go to stop for all my car needs. I am treated with honesty and respect. My car is given a thorough check up each visit.

— Margaret J., Port Charlotte, FL

First time to Tuffys Port Charlotte,Florida. Online they claim to have the ability to install a cat back custom exhaust system. I am so happy I decided to take my Mustang to them. I purchased this system from a company on line (and this was a huge mistake. ) Chuck and his mechanics had to customize the exhaust system to make it work. Still they managed to install it in the time frame of the estimated price. Chuck (manager) truly wants his customers to leave satisfied. So glad to see customer service back again!

— Kevin B., Punta Gorda , FL

Got what I came for. Excellent service, good value & promptly taken care of and no overselli ng.

— John Y., Port Charlotte, FL

Excellent service

— Paul K., Port charlotte, FL

I always have excellent service when I go there!I would highly recommend them.

— Debbie M., PUNTA GORDA, FL

Got what I came for. Excellent service, good value & promptly taken care of and no oversell.

— John Y., Port Charlotte, FL

Chuck is a true professional. He cares about my car, treats me with respect,not just like a dollar sign. He is honest, explains the work needed. I've been a loyal customer for 6 yrs.Thanks Chuck & crew. Be safe. God Bless.

— Sandra A., Port Charlotte , FL

While dealing and living with this Global Pandemic, and everybody trying to do the right thing and SMART thing, to stay aware and be respectful to others, I wanted to take this time to pass on the right and respectful gratitude to "CHUCK" at Tuffys. The service and respectful way he represents the company, is another reason we bring our needs to him. Thank you Chuck! You are the reason we come back. Well wishes to you and your family. Randy and Deb

— Debra D., Port Charlotte, FL

Friendly staff with great customer service and good prices.

— Gary B., Port Charlotte, FL

This was my first experience with Tuffy Port Charlotte and I am very happy with the service I received. My car was repaired as good as new and I will definitely use Tuffy again Thank You A+A+A+A+1000%

— Bernie a., Port charlotte, FL

Went in for a front end alignment and they tweaked it to the proper specs. Great attitude and professional service.

— Wayne L., Port Charlotte , FL

Great to speak to someone that can actually think and not give you a reprogrammed response. Might as well have AI man dolls in the leading chains! Appreciate their ingenuity and response time!

— Nancy A., Port Charlotte, FL

vary excellent service and the price was right

— edward s., Punta Gorda, FL

I have been coming back for the great service from Chuck and his crew keep up the great service A+++


Chuck is a true professional and an excellent mechanic I am thankful for finding him and all the staff at the port Charlotte location. I appreciate all your help Scott Shockley

— Scott ., Port Charlotte , FL

I have been using Tuffy Auto Service Center in Port Charlotte, FL for the last 3 plus years. I have always been treated with the highest respect. The manager Chuck, always explains what service is needed before service is started and completely goes over everything once its complete. I would not think of taking my vehicles anywhere else. I highly recommend Chuck and his service center. Truly a very positive experience.

— Col. Bradford B., Punta Gorda, FL

They set the appointment and did it on time and it was done right.

— Harold T., Port Charlotte, FL

Driver side window quit working Wouldnt come back up Absolute necessity in Florida heat Got me in right away and fixed in an hour Appreciated the quick service

— Joe M., Port Charlotte , FL

Chuck was an outstanding representative, very knowledgeable and dedicated to assist with the full service of my daughters vehicle.i do not normally make post on car care,,, this was the exception to the rule! God bless and thanks again!

— Dawn R., Venice, FL

Wonderful honest service.

— Ann P., Punta Gorda, FL

This was my first experience with Tuffy Port Charlotte and I am very happy with the service I received. My car was repaired as good as new and I will definitely use Tuffy again. Chuck kept me informed and explained all my options and gad my car back sooner than expected. Great service all the way around at a fair price.

— Willis H., Port Charlotte, FL

Chuck is very knowledgeable helpful friendly and goes the extra mile to take care of his customers


They do great work and are the most honest people I have ever done business with. They will never do more than necessary. Highly recommend.

— Michael H., Manchester, NH

I always get great service and competitive quotes. This location has the best staff and facility and I'm always satisfy with their work.

— Carrie P., Port Charlotte, FL

They are awesome!!! Thank you for great service.

— Julie C., Port Charlotte, FL

I am a Mechanic myself but injured, Tuffy has always been Honest, Courteous and Professional with Me, they have always been Dead On with problem solving and Repairs. Been using them for over 10 years now and I Do Not Trust anyone but them to work on my vehicles.

— Tino C., Rotonda West, FL

Chuck is very knowledgeable helpful friendly and goes the extra mile to take care of his customers


We are snowbirds and have dealt with Tuffy's for 5 years. Always pleasant staff who fit you in to get repairs done and at a reeasonable rate.

— Kathy C., Port charlotte , FL

excellent service

— Edward P., North Port, FL

I have been there 2x and the service is always excellent. I went there the other day for an oil change but didn't have an appt. So I made an appt. for the next day at 1:00 and the car was serviced and I was out of there before 1:30. The owner (I believe) is always professional and pleasant. So are the "shop" guys. They will advise you of any other services you made need. I'm very happy and will be using them for all my future oil changes and any other issues that may come up. Thank you Tuffy!

— Kathleen H., USA, FL

On July 2, 2018, my car died on me and i had no idea what it could be. When I tried to start it, it started to smoke from the engine. I was horrified! My car is almost 18 years old. I replaced the starter in 2016, the alternator in 2017. I thought, this is it, time to suck it up and use up all my savings and buy whatever i could afford. After having Triple A tow it to Tuffy's, it was late in the day, so i worried all night. The next morning, they called to tell me it was the starter. I was so relived it was just the starter again. I had it fixed and its been fine since. Thank you to everyone at Tuffy's for fixing the starter and now I have more time to save some more money for a new car.

— Elyse W., Punta Gorda, FL

good quick service

— Nick S., Port Charlotte, FL

I take all my cars to Tuffy they give honest and excellent service.

— Antonio A., Port charlotte, FL

Take both of my cars to Tuffy ,have always had good service. And a good reply to anything I ask them about my serviceynk

— Harold N., Port charlotte, FL

Have been coming to Tuffy' for several years, always drive away confident about the work done my vehicle.

— Francine B., Port Charlotte, FL

This is the best place I know of for honest repairs and advice. Chuck at the front desk is awesome in advice and taking care of business and people. They have saved my family thousands. We have had dealers quote $1200 and they fix it for $500. The waiting area is clean, with TV, assorted magazines, and even an expresso machine for free. They are prompt on service and getting you in and out.

— Mark R., Port Charlotte, FL

Your staff and excellent service makes you our top choice.

— Kathy C., Port charlotte , FL

They do good work and more importantly they are honest. I trust what ever Chuck tells me.

— Michael H., Port Charlotte, FL

really like my experience with these guys. have recommended them to all my friends and anyone looking for reliable and honest service. there prices are lower than any place I have tried. on more than one occasion they have spent time on my truck and not charged me cause they couldn't fix the problem cause I couldn't afford the repair. I will always go there first.

— keith a., port charlotte, FL

I've always had great service there and if anything is wrong, just bring the car back and they take care of problem...That's the only place I go for work now.

— Louisa P., Port Charlotte, FL

Allways received fast and great service. Mr Turner is allwaysk ready to help with anything he can.

— Harold N., Port charlotte, FL

As stated in a review a few months back, I did in fact return when I needed service. As before, customer service great, work performed quickly (despite no appointment), and priced right.

— kurt h., north port, FL

Extremely trustworthy and excellent service. I was very used to walking into a mechanics shop and immediately feeling like they were trying to take advantage of the fact that I was a young female by myself. I first came to tuffy 8 months ago for an oil change and I would never take my car anywhere else. Chuck and the boys take extremely good care of my car and always tell me exactly what I need and always give me prices before doing it. They never try to push me into anything I can't afford and always work with me. They are extremely honest and trust worthy and do an excellent job! I recommend Tuffy in port Charlotte to all of my friends and most of them go there now. Thank you so much for always making me feel welcome guys!

— Mandy M., Port Charlotte, FL

Great Service! They are honest and don't try to sell you anything you dont need... They tell you what other items they find wrong and dont PUSH a sale... I like that! I recommend any women to go they won't take advantage of that. I will be back!

— Maggie H., Port Charlotte, FL

Couldn't have been any better. Work was performed quickly, customer service was great, and no surprises. Will return whenever I need service.

— kurt h., north port, FL

Thanks to everyone who worked on my car, it was a very pleasant experience.


Excellent service here, affordable, dependable, and knowledgeable staff.....I will always go to tuffy for my car and truck repairs

— Terrell M., Port charlotte , FL

Tuffy always does a great job with repairs and maintenance of all our cars. I trust them to do the job right. However, their website has some major issues. If you schedule an appointment online, they have no idea you have one. Also, when presenting coupons, they often have never heard of them. I think that is a corporate issue though....They people at the PC location are great and their work is perfect!

— Louisa P., Port Charlotte, FL

Thank you so much for squeezing me in to fix muffler problem. We are from Ontario Canada and have been coming to Florida for 3 years. Ruddy does all our oil changes and we appreciate their efforts.

— Kathy C., Port charlotte, FL

Have taken all the family vehicles there for over a decade. I trust them to take care of my teenage daughter and insure her car is safe. Great attitude, price and on time service. Dave is the man to see. Russ Betts

— Russ B., Punta Gorda, FL

Done right, when promised, and reasonably priced; friendly, knowledgeable staff; very clean, comfortable facility.

— Norman S., Port Charlotte, FL

Really fast and reliable service for 13 years

— Larry S., Lake Suzy, FL

Thanks for the speedy service and the hospitality.

— Steve B., Punta Gorĸa, FL

Provided door to door pickup and delivery for dead battery.I

— John W., Punta Gorda, FL

good customer service,good prices & great work

— Alfredo S., port charlotte, FL

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